Privacy Policy

Privacy Policy

This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of individuals with regard to the processing of personal data and the free movement of such data (GDPR), Organic Law 3/2018, of December 5, on Personal Data Protection and the guarantee of digital rights (LOPDGDD), as well as, where applicable, Organic Law 15/1999, on the Protection of Personal Data (LOPD) and its development regulations, and/or those that may replace or update them in the future.

Our organization is committed to the privacy of your personal data. The personal data provided is necessary for the provision of our services and is processed lawfully, fairly, and transparently, ensuring adequate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage through the application of technical and organizational measures.

Through this document, we aim to offer you all the necessary information regarding the processing of your personal data in a transparent and fair manner.

I. DATA CONTROLLER

IDENTITY: [[Company Name]]
CIF/NIF: [[Tax ID]]
ADDRESS: [[Company Address]] - [[Postal Code]] [[City]] ([[Province]])
PHONE: [[Phone Number]]
EMAIL: [[Email Address]]

II. RECIPIENTS OF PERSONAL DATA

The personal data provided will not be disclosed except as specified in the particular treatments.
Optionally, for cloud computing services and/or email sending services, communications, or other related IT services, personal data may be:

• Transferred to IT service companies located within the European Economic Area (EEA) or,
• Transferred to IT service companies located outside the EEA that are covered by the Privacy Shield framework, as they provide adequate measures to ensure the security of personal data. You can get more information by visiting this link: https://www.privacyshield.gov/welcome.
  Optionally, data may also be transferred to administrations and other organizations when required to comply with legal obligations.

III. LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

For each specific data processing, we will inform you of the legal basis that justifies it.

IV. RIGHTS

Right of Access
You have the right to obtain confirmation from the data controller as to whether personal data concerning you is being processed, and if so, to access such data and obtain the following information: the purposes of processing, the categories of personal data concerned, the recipients of the personal data, the retention period or the criteria used to determine it, and the existence of the right to request rectification or erasure of personal data or to restrict its processing, as well as the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

Right of Rectification
You have the right to request the rectification of inaccurate personal data or to complete incomplete data. You must ensure that the personal data you provide is accurate and updated. Any damage caused by incorrect or incomplete data provided will be the sole responsibility of the interested party.

Right of Erasure
You have the right to request the erasure of your personal data when, among other situations, it is no longer necessary for the purpose for which it was collected, or if consent is withdrawn. However, erasure will not proceed when data processing is necessary for compliance with legal obligations or for the formulation, exercise, or defense of legal claims.

Right to Restriction
You have the right to request the restriction of the processing of your personal data, meaning that in certain cases you can request the suspension of processing or the retention of data for as long as necessary.

Right to Withdraw Consent
You have the right to withdraw your consent at any time by marking “I have read and accept the privacy policy,” in any section related to commercial communications or newsletters. However, withdrawal of consent does not affect the lawfulness of processing based on consent prior to its withdrawal.

Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller, when:

• The processing is based on your consent and is carried out by automated means.

Right to Object
You have the right to object to the processing of your personal data based on our legitimate interests. We will stop processing your data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms.

Right to Lodge a Complaint with a Supervisory Authority
If you believe that we have processed your data improperly, you can contact us or lodge a complaint with the Spanish Data Protection Agency (AEPD) here: https://www.agpd.es/portalwebAGPD/index-ides-idphp.php.

V. PERSONAL DATA PROCESSING

General Provisions
The personal data requested in each specific treatment is adequate, relevant, and limited to what is necessary for the purposes for which it is processed, in compliance with the principle of data minimization.

The data requested is strictly necessary, and refusal to provide it may mean that the service cannot be provided.

Contact Form
Personal data will be processed to handle inquiries, suggestions, and complaints from users or customers.
The legal basis for processing is the explicit consent obtained when marking “I have read and accept the privacy policy.”

Personal data will be retained for a period of two years from the time it is no longer processed, without prejudice to the exercise of your rights.

E-commerce Form
Personal data will be processed to manage your online purchases, process orders and returns, send delivery notifications or deal with issues related to shipping, manage payments, and handle complaints or warranty issues.
The legal basis for processing is the explicit consent obtained when marking “I have read and accept the purchase conditions.”

Personal data may be shared with transport companies to deliver your order and with payment service providers.

Data will be retained as long as consent is not withdrawn, unless it must be kept to maintain the relationship or fulfill legal obligations.

Newsletter Subscription Form
With your explicit consent, your personal data will be processed to send you commercial information of interest.
You have the right to withdraw consent at any time via the method described or by using the “unsubscribe” link in our emails.

Data will be retained as long as consent is not withdrawn or as required by applicable legal obligations.

Quote Request Form
Your personal data will be processed to manage quote requests.
The legal basis for processing is the execution of a contract or pre-contractual measures.

Data will be retained as long as the relationship continues or for the period required to fulfill legal obligations.